jili999 Privacy Policy

When you register for an account on jili999, we collect basic personal details such as your name, date of birth, email address, and mobile number. We also collect your preferred payment method details, including GCash or Maya account references, so we can process deposits and withdrawals in Philippine pesos (PHP) smoothly. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. This technical information helps us detect unusual login attempts, prevent fraud, and keep your account secure at all times. We may also collect information you voluntarily provide when you contact our support team, such as the content of your messages and any documents you submit for identity verification purposes.

We only collect information that is necessary for the operation of the platform and the fulfilment of our legal obligations. We do not collect sensitive personal information such as government ID numbers unless it is specifically required for identity verification under applicable Philippine regulations.

The personal information we collect is used primarily to operate and maintain your jili999 account, process your transactions, and deliver the entertainment services you have signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Your activity data helps us personalise your experience on the platform, such as remembering your preferred game categories and payment methods. We also use aggregated, anonymised data to analyse platform performance, identify popular features, and improve the overall quality of our service for all players in the Philippines. In cases where we are required by law or by a regulatory authority to disclose your information, we will comply with that obligation and, where permitted, notify you of the disclosure.

We will never sell, rent, or trade your personal information to third-party marketers. Any sharing of data with service providers — such as payment processors or identity verification partners — is strictly limited to what is necessary for them to perform their specific function on our behalf.

All personal data collected by jili999 is stored on secure servers protected by industry-standard encryption and access controls. We use SSL/TLS encryption for all data transmitted between your device and our platform, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws.

While we take every reasonable precaution to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your jili999 account and to enable any additional security features available to you, such as two-factor authentication where offered.

As a player based in the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request to [email protected]. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly. If you wish to have your personal data deleted, you may request account closure and data erasure, subject to any legal retention obligations we are required to fulfil. You have the right to object to certain types of data processing, including the use of your data for profiling or analytics purposes, and we will honour such objections where they are consistent with our legal obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, simply contact our support team at [email protected] with your registered account details and a clear description of your request. We aim to respond to all data rights requests within 15 business days.

jili999 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where users encounter difficulties — this data is used solely to improve the platform experience. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some features of the platform.

By continuing to use jili999 after being informed of our cookie practices, you consent to the use of cookies as described in this policy. If you have questions about specific cookies used on the platform, please contact us at [email protected].